First Advisor

Asgari, Ali

College

College for Professional Studies

Degree Name

MS Computer and Information Technology

School

School of Computer & Information Science

Document Type

Thesis - Open Access

Number of Pages

110 pages

Abstract

Organizations wishing to measurably and continuously improve processes often look towards maturity models, such as OPM3 and CMMI, as their panacea. However, selecting the wrong model for the organizations goals and resources can result in project failure. This study, focusing on OPM3 and CMMI, proposes a guidance tool that can help organizations select the right maturity model. The study is framed in the state government context due to the complexity and relative insularity of that environment. In addition to being a limited based, state governments have several limiters that factor into project selection, namely budget and taxpayer transparency. Using several core methods of technology selection, best practices from business process improvement, and the OPM3 and CMMI-Services models, this paper reviews these components to identify what elements of a Project Management Maturity Model project could assist prospective government agencies in selecting a model that is appropriate to their situation and goals. The study identifies several factors, outside of the maturity models themselves that have effect on the outcome of the maturity model project itself. These factors should be taken into consideration by project sponsors early on in the project's conception. Failure to do so risks selection of an inappropriate model, or one that exceeds the budget of the governmental organization. Finally, the selection questionnaire presented is intended to provide guidance regarding the purposes and functionalities of the OPM3 and CMMI-Services maturity models. Additionally, specific project success factors are framed in such as way as to generate additional discussion within the organization. These additional questions are intended to provide talking points related to the maturity model project in general, rather than for a specific model. In this way, the government organization can accurately reflect on and plan their Project Management Maturity Model project.

Date of Award

Spring 2010

Location (Creation)

Colorado (state); Denver (county); Denver (inhabited place)

Rights Statement

All content in this Collection is owned by and subject to the exclusive control of Regis University and the authors of the materials. It is available only for research purposes and may not be used in violation of copyright laws or for unlawful purposes. The materials may not be downloaded in whole or in part without permission of the copyright holder or as otherwise authorized in the “fair use” standards of the U.S. copyright laws and regulations.

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