First Advisor

Vieira, Paul


College for Professional Studies

Degree Name

MS Computer and Information Technology


School of Computer & Information Science

Document Type

Thesis - Open Access

Number of Pages

59 pages


Trade Unions also know as Labor Unions are non-profit organizations whose purpose is to represent workers in their work place, negotiate collective bargaining agreements, and enforce those agreements while representing its membership. In the past three decades, United States Trade Union populations have been dropping. One of the reasons behind the reduction is the lack of leadership to keep infrastructure contemporary and able to meet the changing pace of business. International Union has been working on different projects in an effort to change how they do business. One approach International Union exercised is upgrading its larger premier locals such as the California Local. California Local is a Trade Union representing Nurses, Social Workers, and other private and public people working in the healthcare industry. The third year into the project, the IT support system was not working correctly which lead to many economic inefficiencies. An independent consulting firm recommended a solution and asked to oversee the project. The immediate solution was to hire an IT Administrator. The new IT Administrator's first task was to create a new project. The position mandated a new Information Infrastructure and deal with technology refreshing IT systems with a three year Life Cycle Management. The project was segmented into 3 separate segments to save resources, stay in budget, and most of all to concentrate on managing the systems correctly. Step one included upgrading the computer network Infrastructure to make it useful and secure. The second stage upgraded Network Datalines and phone systems. The third and final stage was to improve workflow, eliminate redundancies, and insure conductivity to a central database. Once each stage was implemented completely up to the maintenance phase, it would then be integrated into the philosophy to create an effective process of operation maintenance for the organization.

Date of Award

Fall 2006

Location (Creation)

Colorado (state); Denver (county); Denver (inhabited place)

Rights Statement

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