First Advisor

Brands, Kristine

Second Advisor

Plantz-Masters, Shari

Third Advisor

Hart, Douglas I.

College

College for Professional Studies

Degree Name

MS Information Technology Management

School

School of Computer & Information Science

Document Type

Thesis - Open Access

Number of Pages

60 pages

Abstract

The Information Technology (IT) governance of a large wastewater treatment plant was examined with respect to the COBIT framework. The COBIT Quickstart prescription was used as the basis for a phase I current state assessment throughout this examination. Assessment tests were administered to the CIO revealing a strong need for IT governance within this domain. Following, interviews were conducted with individuals in an effort to illustrate the current state of IT governance and identify gaps. A sample of management practices from the four COBIT domains was explored. The department director, CIO and two IT department managers were interviewed and asked questions which were mapped to the four COBIT framework domains. The resulting current state COBIT model is presented here. This research can be used by other organizations within this domain as a model for examining their own IT governance for benchmarking and identifying gaps. Future work will include continued current state analysis and gap identification. This would be followed by a desired state definition for IT governance as prescribed by the COBIT Quickstart prescription.

Date of Award

Fall 2010

Location (Creation)

Colorado (state); Denver (county); Denver (inhabited place)

Rights Statement

All content in this Collection is owned by and subject to the exclusive control of Regis University and the authors of the materials. It is available only for research purposes and may not be used in violation of copyright laws or for unlawful purposes. The materials may not be downloaded in whole or in part without permission of the copyright holder or as otherwise authorized in the “fair use” standards of the U.S. copyright laws and regulations.

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