First Advisor

Hoffer, Philip

Thesis Committee Member(s)

Plantz-Masters, Shari


College for Professional Studies

Degree Name

MS Information Technology Management


School of Computer & Information Science

Document Type

Thesis - Open Access

Number of Pages

56 pages


This document examines the efficiencies of the PeopleSoft Enterprise Change Assistant (ECA) in performing upgrades to the PeopleSoft Enterprise software applications. The ECA tool increases quality of upgrades through the reduction of manual steps and, in doing so, limits risk of manual errors. The PeopleSoft Enterprise software upgrade process is a complicated and time-consuming process. Because the PeopleSoft applications are business critical systems, the upgrade of the PeopleSoft applications needs to be performed in a careful and timely manner. The PeopleSoft Enterprise Change Assistant was developed to automate many of the processes involved in the upgrade. It provides a means for applying PeopleSoft Enterprise software updates in an efficient manner, reducing down-time and minimizing the chance for human error. This study will evaluate the efficiency of the PeopleSoft Enterprise Change Assistant by measuring an upgrade process manually and comparing it with the time involved in performing the same upgrade process with the Change Assistant. While there is some set-up time and a learning curve in using the tool, the execution time savings in a small upgrade is realized and the time savings on a large upgrade can be quite considerable.

Date of Award

Spring 2012

Location (Creation)

Colorado (state); Denver (county); Denver (inhabited place)

Rights Statement

All content in this Collection is owned by and subject to the exclusive control of Regis University and the authors of the materials. It is available only for research purposes and may not be used in violation of copyright laws or for unlawful purposes. The materials may not be downloaded in whole or in part without permission of the copyright holder or as otherwise authorized in the “fair use” standards of the U.S. copyright laws and regulations.