First Advisor

Amador, Tristen


College for Professional Studies

Degree Name

MS Health Services Administration

Document Type

Thesis - Open Access

Number of Pages

48 pages


The Latino population has the highest uninsured rates among all racial and ethnic groups in the United States. Latinos are likely to be poor, and have difficulties accessing social services. The purpose of this study is to understand what social services Latinos need, as well as Latino perceptions regarding access to social services. In order to provide better social services and ultimately maintain good health, it is important for social service organizations to understand their clients' needs and perceptions. The research question is "What are the social service needs of low-income Latinos and how do they perceive access to these social services?" Three focus group interviews were conducted at a parish. The participants were low-income Latinos, 18 years and older, male and female, and residents of Denver. The themes from the data collection were access, negative emotions, social services, qualification, money, and health condition. Access was the most prevalent and important of all themes. The conclusion is that the Latino population is not satisfied with its access to social services. The population finds it confusing to determine the qualifications needed for social services. Educating the population about accessing services, maximizing services and funding available, and creating programs to accommodate current needs and future growth will ultimately enhance the health of low-income Latinos in Denver.

Date of Award

Winter 2009

Location (Creation)

Denver, Colorado

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