First Advisor

Eugster, Ernest

Second Advisor

Plantz-Masters, Shari

Third Advisor

Birkenheuer, Nancy


College for Professional Studies

Degree Name

MS Information Technology Management


School of Computer & Information Science

Document Type

Thesis - Open Access


Senior managers are challenged to measure the success of their IT systems when justifying technology investments needed to meet the organization"â„¢s mission. Due to increasing implementation of mobile technology, enterprise adoption of smartphones is no exception. Traditionally, the DeLone and McLean Information Systems (IS) Success Model has been proven as a valid framework for measuring IS success. However, it has not been updated to address the success variables related to mobile technology. Many studies on mobile technology have reviewed mobile success, but none have attempted theoretical assimilation. This thesis attempts to correct this situation by examining the DeLone and McLean IS Success Model in measuring the efficacy of mobile technology integration within information systems. The result of the literature review is a list of variables related to mobile success in information systems. The findings hope to show that the new variables discovered to be related to mobile technology success are applicable as an update to the DeLone and McLean IS Success Model.

Date of Award

Spring 2012

Location (Creation)

Denver, Colorado

Rights Statement

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