First Advisor

Bilo, Dolores

Second Advisor

Thies, Charles

Third Advisor

Plantz-Masters, Shari


College for Professional Studies

Degree Name

MS Information Technology Management


School of Computer & Information Science

Document Type

Thesis - Open Access

Number of Pages

51 pages


The turnover rate for information technology professionals in the military is high due to a demand for skilled information technology (IT) professionals in the private sector that value the IT training professionals receive in the military, and which can offer the compensation to lure military personnel to the civilian market. The Department of Defense consistently invests a great deal of time and money into Information Technology trained service members, only to lose them to attractive job positions with civilian companies which are in demand for their specialized skills. With a MOS (mission of service) field that requires a larger monetary investment, and longer time in training investment than most other military professions, the question of why turnover is happening, and what the military can do to mitigate the turnover, begs to be answered. The direct objective of this study is an examination into the reasoning for high turnover amongst Information Technology service members through survey based research. Firsthand survey-based research results of two LinkedIn social network U.S. Veteran groups, Semper Fi Veterans Network, and the U.S. Military Veterans Network show that monetary compensation, quality of life, and job training are significant factors contributing to the loss of qualified IT service members. These results improve upon previous research and give new insight into the continued battle to obtain and preserve a ubiquitous number of qualified Information Technology professionals within the military.

Date of Award

Fall 2011

Location (Creation)

Colorado (state); Denver (county); Denver (inhabited place)

Rights Statement

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