First Advisor

Moore, Erik


College for Professional Studies

Degree Name

MS Information Technology Management


School of Computer & Information Science

Document Type

Thesis - Open Access

Number of Pages

98 pages


Emergency response training has several shortcomings that affect its effectiveness. Full-scale exercises are effective, but expensive, cumbersome and time consuming to plan and conduct. Discussion based trainings are much more cost effective and easy to plan, but the retention rate is lower on covered material. It is important to get the most out of limited training budgets by finding a way to be both efficient and effective with time and money. In this case study, the problems of the 2002 New Mexico Public Health ICS training are analyzed. This training provides good examples of how traditional training tools, style and impact were not used for the best outcome on retention of how to manage response in the event of an emergency. Methods of addressing these issues by other industries are reviewed and considered for application in the field of emergency response training. This suggests that using software simulation, it would be possible to harness the experiential learning of a full scale exercise with a more individually tailored and efficient training system. This would result in the ability to train people with greater flexibility than current methods allow, with far better results.

Date of Award

Spring 2009

Location (Creation)

Denver, Colorado

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