First Advisor

Eugster, Ernest


College for Professional Studies

Degree Name

MS Software Engineering and Database Technologies


School of Computer & Information Science

Document Type

Thesis - Open Access

Number of Pages

141 pages


One of the most significant challenges faced by senior management today is implementing a data governance program to ensure that data is an asset to an organization's mission. New legislation aligned with continual regulatory oversight, increasing data volume growth, and the desire to improve data quality for decision making are driving forces behind data governance initiatives. Data governance involves reshaping existing processes and the way people view data along with the information technology required to create a consistent, secure and defined processes for handling the quality of an organization's data. In examining attempts to move towards making data an asset in organizations, the term "data governance" helps to conceptualize the break with existing ad hoc, "siloed" and improper data management practices. This research considers a case study of large financial services company to examine data governance policies and procedures. It seeks to bring some information to bare on the drivers of data governance, the processes to ensure data quality, the technologies and people involved to aid in the processes as well as the use of data governance in decision making. This research also addresses some core questions surrounding data governance, such as the viability of a "golden source" record, ownership and responsibilities for data, and the optimum placement of a data governance department. The findings will provide a model for financial services companies hoping to take the initial steps towards better data quality and ultimately a data governance capability.

Date of Award

Fall 2011

Location (Creation)

Denver, Colorado

Rights Statement

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