First Advisor

Sweet, Sharon D.

Second Advisor

Karch, Adriana


College for Professional Studies

Degree Name

Master of Arts


School of Humanities & Social Sciences

Document Type

Thesis - Open Access

Number of Pages

75 pages


Nonverbal language cues provide the bulk of meaning in most communication exchanges. There are many possible challenges to receiving and understanding nonverbal language cues, perhaps the challenge with the largest impact is the use of electronic messages as a primary means of communication. First, this author examined nonverbal communication and the possible inhibitors to receiving and understanding cues. Through the use of a survey, it was found that e-mail has become a primary means of communication. Also, there was a relationship between time spent on messages and clarity of messages. Finally, the participants (n= 178) reported that irrelevant messages are a growing problem.

Date of Award

Fall 2006

Location (Creation)

Denver, Colorado

Rights Statement

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