First Advisor

Buschang, Heinz G.


College for Professional Studies

Degree Name

MS Management


School of Management

Document Type

Thesis - Open Access

Number of Pages

50 pages


A department consisting of four teams of courseware developers and instructors had been experiencing a lack of team cohesiveness as evidenced by the exclusion of individuals and unwillingness to support group goals. Using action research, a collaborative team was formed and data collected using surveys, interviews and observations. The results of the data were fed back to the collaborative team for data analysis. A week long team training session was held that provided for interpretation and clarification of courseware editing procedures. Team structure and location were also modified to allow for closer communications with the customer/supplier.

Date of Award

Fall 2005

Location (Creation)

Colorado (state); Denver (county); Denver (inhabited place)

Rights Statement

All content in this Collection is owned by and subject to the exclusive control of Regis University and the authors of the materials. It is available only for research purposes and may not be used in violation of copyright laws or for unlawful purposes. The materials may not be downloaded in whole or in part without permission of the copyright holder or as otherwise authorized in the “fair use” standards of the U.S. copyright laws and regulations.

Included in

Business Commons