First Advisor

Van Dusen, Donna

Second Advisor

Buschang, Heinz


College for Professional Studies

Degree Name

MS Management


School of Management

Document Type

Thesis - Open Access

Number of Pages

56 pages


The change management system at a manufacturing company is a bottleneck to the new product release cycle, causing numerous product releases to be delayed resulting in lost revenue and financial impact to the business. The change management system was developed when the company was small. As the company grew, the change management system could no longer meet the demand placed on it. The action research model establishes the issues that have created the symptoms. Data collection and analyzes using value-stream mapping and questionnaires determines that the process is inefficient and does not have the capacity required to sustain new product development levels. An intervention technique redesigns the process to greatly improve its efficiency.

Date of Award

Fall 2005

Location (Creation)

Colorado (state); Denver (county); Denver (inhabited place)

Rights Statement

All content in this Collection is owned by and subject to the exclusive control of Regis University and the authors of the materials. It is available only for research purposes and may not be used in violation of copyright laws or for unlawful purposes. The materials may not be downloaded in whole or in part without permission of the copyright holder or as otherwise authorized in the “fair use” standards of the U.S. copyright laws and regulations.

Included in

Business Commons