First Advisor

Van Dusen, Donna


College for Professional Studies

Degree Name

MS Management


School of Management

Document Type

Thesis - Open Access

Number of Pages

48 pages


During a move from the 9th Avenue campus to the new Fitzsimons campus, University of Colorado Hospital made improvements to the existing parking policies. The new parking policies were met with resistance and complaints by employees. This problem caused employee tardiness, lowered morale, and decreased job satisfaction. Data gathered through secondary data, questionnaires and group interviews provided information establishing the extent and nature of the resistance to the new parking policies. Validity was enhanced through multiple methods. Through action research, underlying reasons were investigated for these parking issues and the researcher proposed a collaborative strategy to improve the systems related to parking for University of Colorado Hospital employees through an enhanced communication effort and increased used of security guards in parking lots during peak arrival and departure times.

Date of Award

Spring 2006

Location (Creation)

Colorado (state); Denver (county); Denver (inhabited place)

Rights Statement

All content in this Collection is owned by and subject to the exclusive control of Regis University and the authors of the materials. It is available only for research purposes and may not be used in violation of copyright laws or for unlawful purposes. The materials may not be downloaded in whole or in part without permission of the copyright holder or as otherwise authorized in the “fair use” standards of the U.S. copyright laws and regulations.

Included in

Business Commons