First Advisor

Thies, Charles

Second Advisor

Duncan, Denise

Third Advisor

Plantz-Masters, Shari


College for Professional Studies

Degree Name

MS Computer and Information Technology


School of Computer & Information Science

Document Type

Thesis - Open Access

Number of Pages

67 pages


The Regis University database practicum provides an opportunity for students to get hands-on experience with Database Administrator (DBA) tasks as they support the virtual lab environment used by students enrolled in database courses at the university. The student DBA team is new each semester and has a short time to become familiar with the environment they are supporting and the tools they will be using. Inefficient communication and organization delay the resolution of production issues. This study analyzed the current knowledge sharing culture, technologies, and processes of the database practicum. The goal of the study was to determine accessibility of core knowledge needed by DBA teams to improve collaboration and reduce time for teams to begin actively supporting the online environment. This paper can be used by any higher education administrator wishing to implement a collaborative information technology.

Date of Award

Summer 2010

Location (Creation)

Colorado (state); Denver (county); Denver (inhabited place)

Rights Statement

All content in this Collection is owned by and subject to the exclusive control of Regis University and the authors of the materials. It is available only for research purposes and may not be used in violation of copyright laws or for unlawful purposes. The materials may not be downloaded in whole or in part without permission of the copyright holder or as otherwise authorized in the “fair use” standards of the U.S. copyright laws and regulations.