College for Professional Studies
MS Computer and Information Technology
School of Computer & Information Science
Thesis - Open Access
Number of Pages
The Regis University database practicum provides an opportunity for students to get hands-on experience with Database Administrator (DBA) tasks as they support the virtual lab environment used by students enrolled in database courses at the university. The student DBA team is new each semester and has a short time to become familiar with the environment they are supporting and the tools they will be using. Inefficient communication and organization delay the resolution of production issues. This study analyzed the current knowledge sharing culture, technologies, and processes of the database practicum. The goal of the study was to determine accessibility of core knowledge needed by DBA teams to improve collaboration and reduce time for teams to begin actively supporting the online environment. This paper can be used by any higher education administrator wishing to implement a collaborative information technology.
Date of Award
© Martha Jorgensen
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Jorgensen, Martha, "Inquiry in Support of the Knowledge Sharing Life Cycle Within a Higher Education Database Practicum: a Case Study at Regis University" (2010). Student Publications. 124.