College for Professional Studies
MS Computer and Information Technology
School of Computer & Information Science
Thesis - Open Access
Number of Pages
Supply chain management coordinates the production and distribution of a product with the goal of increasing profitability and productivity. Advancements in technology and workflows in recent years have enabled distributors, suppliers, and retailers to operate more efficiently and effectively. Although significant technological advancements have been made in supply chain management, inventory management still causes a number of problems for retailers. The average out-of -stock rate nationally is approximately at an 8% level (Corsten & Gruen, 2003). Inadequate inventory management can reduce retail sales, drive up costs associated with transportation and storage, decrease customer loyalty, and ultimately lead to a significant loss in revenue for the retailer. RFID is an emerging technology that has recently begun to emerge as a tool to improve supply chain management and logistics in the consumer packaged goods industry. While the technology has met resistance in its implementation, its benefits still show promise in its ability to improve communication and workflows. The purpose of this study is to establish the need for increased information system technology in the purchasing, merchandising, and distribution practices which are currently being utilized by retailers and mass merchandisers. This study will analyze current distribution and supply chain frameworks and determine the most efficient and cost effective measures that organizations can implement to the supply chain and determine if technology such as RFID can be more efficient and produce an acceptable return on investment.
Date of Award
© James Haws
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Haws, James, "Driving Retail Sales Through Effective Supply Chain Management Technology" (2010). Student Publications. 123.