First Advisor

Kathleen Whalen

College

Rueckert-Hartman College for Health Professions

Degree Name

Doctor of Nursing Practice

Document Type

Thesis - Open Access

Abstract

Implementation of an Electronic Scheduling Platform

Abstract

Rachel Miles

The relationship between hospital nurse staffing and quality of care continues to be a significant concern for health services researchers, health care executives, policymakers, and consumers. The evidence supporting inadequate nurse staffing and negative patient outcomes is well documented in the literature. A national nursing shortage, nursing turnover, and increased acute care patient admissions intensifies the need for consistent scheduling and staffing for a Denver Metro hospital. The nursing shortage has been further impacted by the recent COVID19 pandemic. The purpose of this quality improvement (QI) DNP pilot project was to look at the implementation of a scheduling and staffing tool for nursing in a medical surgical department of an acute care hospital allowing for transparency of open shifts and allow nurses the ability to fill those needs through a self-scheduling and extra shift option. The intervention was the ClairVia Scheduling Platform after providing specific education to nursing leaders, staffing associates, and frontline nurses. Three outcome objectives were identified (1) improved nursing engagement, (2) decreased nursing turnover, and (3) improved hospital acquired pressure injuries. Pre-data was collected 90 days prior to implementation and 90 days post implementation. Engagement showed a percent improvement of 7.58, the department had zero HAPIs post implementation, and turnover data was not found to be statistically significant with a p-value of 0.2338.

Key words: DNP Project; Nurse Staffing; Self-Scheduling Tools

Date of Award

Spring 2022

Location (Creation)

Colorado (state); Denver (county); Denver (inhabited place)

Rights Statement

All content in this Collection is owned by and subject to the exclusive control of Regis University and the authors of the materials. It is available only for research purposes and may not be used in violation of copyright laws or for unlawful purposes. The materials may not be downloaded in whole or in part without permission of the copyright holder or as otherwise authorized in the “fair use” standards of the U.S. copyright laws and regulations.

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