Lupo, James A.
Likarish, Daniel M.
College for Professional Studies
MS Computer and Information Technology
School of Computer & Information Science
Thesis - Open Access
Number of Pages
Many companies have looked to outsourcing Information Technology infrastructure and business processes as a means to save capital and streamline company business and assets. While companies initially approach outsourcing engagements concentrating on the migration of data and services to the vendor company, they rarely take into account potential issues that could possibly cause an outsourcing engagement to fail. Failure to address these potential issues within the contract can lead a business to be stuck in an outsourcing engagement that offers little to no benefit to the company. This project presents the details of a survey performed at a business that recently undertook an outsourcing engagement. The findings from the survey detail certain areas of an outsourcing engagement that should be taken into consideration when a business begins the initial stages of contract negotiations. The overall results of this project are intended to make companies aware of any potential problems that could arise and how to address them to make the outsourcing engagement successful.
Date of Award
© Michael Muntean
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Muntean, Michael, "Drawbacks with It Outsourcing; Dealing with the End of the Contract" (2011). All Regis University Theses. 629.