First Advisor

Likarish, Dan

College

College for Professional Studies

Degree Name

MS Computer and Information Technology

School

School of Computer & Information Science

Document Type

Thesis - Open Access

Number of Pages

65 pages

Abstract

This paper focuses on the business analysis, selection, and implementation of a case management system for a local government City Attorney's Office which is a document management system in addition to calendaring, notes, tasks, and billing. Their current system relies on paper document organization and as well as some electronic documentation in a simple file folder structure on a windows network file server. A business analysis review demonstrated the need for a cost effective automated business system to support and manage daily business processes, automate document creation and filing, track deadlines and tasks, and comply with new document retention and discovery requirements. In addition to the automation of business processes, the document management system added a layer of security to document access as well as control over document retention and destruction in accordance with new federal regulations. Most importantly, the time and cost savings added by the case management system has allowed the City Attorney's Office to add civil litigation to their services.

Date of Award

Fall 2007

Location (Creation)

Denver, Colorado

Rights Statement

All content in this Collection is owned by and subject to the exclusive control of Regis University and the authors of the materials. It is available only for research purposes and may not be used in violation of copyright laws or for unlawful purposes. The materials may not be downloaded in whole or in part without permission of the copyright holder or as otherwise authorized in the “fair use” standards of the U.S. copyright laws and regulations.

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