First Advisor
Buschang, Heinz G.
College
College for Professional Studies
Degree Name
MS Management
School
School of Management
Document Type
Thesis - Open Access
Number of Pages
50 pages
Abstract
A department consisting of four teams of courseware developers and instructors had been experiencing a lack of team cohesiveness as evidenced by the exclusion of individuals and unwillingness to support group goals. Using action research, a collaborative team was formed and data collected using surveys, interviews and observations. The results of the data were fed back to the collaborative team for data analysis. A week long team training session was held that provided for interpretation and clarification of courseware editing procedures. Team structure and location were also modified to allow for closer communications with the customer/supplier.
Date of Award
Fall 2005
Location (Creation)
Colorado (state); Denver (county); Denver (inhabited place)
Copyright
© Manley Morgan
Rights Statement
All content in this Collection is owned by and subject to the exclusive control of Regis University and the authors of the materials. It is available only for research purposes and may not be used in violation of copyright laws or for unlawful purposes. The materials may not be downloaded in whole or in part without permission of the copyright holder or as otherwise authorized in the “fair use” standards of the U.S. copyright laws and regulations.
Recommended Citation
Morgan, Manley G., "Using Action Research to Determine and Resolve Team Issues for Courseware Developers" (2005). Regis University Student Publications (comprehensive collection). 377.
https://epublications.regis.edu/theses/377