First Advisor
Mitchell, Kerry
Second Advisor
Collins, Robert D.
College
College for Professional Studies
Degree Name
Master of Arts
School
School of Humanities & Social Sciences
Document Type
Thesis - Open Access
Number of Pages
76 pages
Abstract
A phenomenological study was performed to explore trust within the contexts of nurse-patient relationships with oncology patients. Specifically, the present study explored trust within these relationships in oncology settings. Former and current patients were interviewed to determine their experiences of being trusted (or distrusted) by nurses. Four themes were derived from interviews: competence, personal attention, comfort and communication. Communication and competence were themes that were shown to most increase trust. Incompetence was shown to decrease trust. Nurses who appeared too busy did not instill trust either. Touch, positive facial expressions, and physical appearance increased trust. Non-verbal communication that decreased trust included being physically rough when administering medications or performing treatments and rushing patients too much.
Date of Award
Fall 2009
Location (Creation)
Colorado (state); Denver (county); Denver (inhabited place)
Copyright
© Julia Havelick
Rights Statement
All content in this Collection is owned by and subject to the exclusive control of Regis University and the authors of the materials. It is available only for research purposes and may not be used in violation of copyright laws or for unlawful purposes. The materials may not be downloaded in whole or in part without permission of the copyright holder or as otherwise authorized in the “fair use” standards of the U.S. copyright laws and regulations.
Recommended Citation
Havelick, Julia B., "Nurse-Patient Communication in Oncology Setting: a Phenomenological Study of Trust From Patients' Perspectives" (2009). Regis University Student Publications (comprehensive collection). 30.
https://epublications.regis.edu/theses/30