College for Professional Studies
MS Computer and Information Technology
School of Computer & Information Science
Thesis - Open Access
Number of Pages
Knowledge management is a key to creating efficiency and consistency within an organization. Title examiners review documents that may affect the issuance of title insurance. Some documents may affect many properties and thus are reviewed many times. This paper seeks to develop a framework that will enable the knowledge gained by the first review of the document to be captured and shared. Exploring the ontology of the title insurance industry with respect to title searching and examinations through the development of a concept map was the first step. Surveying the members of the title department provided the specifics for the framework. This study can be useful to any title insurance administrator that is seeking an ontology model for knowledge management.
Date of Award
© Sharyl Swope
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Swope, Sharyl, "A Framework towards an Internalization Structure Using Document Repositories in the Context of a Knowledge Management Strategy: a Case Study of the First Colorado Title" (2010). All Regis University Theses. 129.