College for Professional Studies
MS Computer and Information Technology
School of Computer & Information Science
Thesis - Open Access
Number of Pages
This research study consists of an assessment of participants' awareness of robotics in general and also their acceptance and consumer demand for mobile, humanoid robots in the role of robotic waiters in restaurants. The study also includes the awareness and consumer demand for Microsoft Surface Computers to be potentially used as restaurant tables capable of electronic order entry, payment, and entertainment. The social impacts of such high technology upon the human occupation of waiter or waitress were also examined relative to the resistance to automation from current human wait staff. The overall results of the study were luke-warm demand for robotic waiters, strong demand for Microsoft Surface Computers, and resistance to robotic waiters among most wait staff.
Date of Award
© Jeffrey Parrent
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Parrent, Jeffrey, "Assessment of Society's Awareness, Acceptance, and Demand for Robotic Wait Staff in Restaurant Operations" (2010). All Regis University Theses. 127.